![]() ![]() Make sure one of your devices does (most likely a Mac), and that it has enough storage to download the full library. If your set of synced media is optimized, then you don’t have a full-resolution version of all images and videos on that device. (This can also be set through the iCloud preference pane in 10.14 Mojave and earlier and the iCloud view in the Apple ID preference pane in 10.15 Catalina and later.)
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